Ongoing Support
A partner, not just a vendor
Building software is just the beginning. I provide ongoing support to keep your systems running smoothly and evolve them as your business grows.
Sound familiar?
These are the challenges I hear most often from business owners.
Your previous developer disappeared after the project launched
You don't know who to call when something breaks
Small changes take forever because no one understands the code
You're worried about security but don't know where to start
Your previous developer disappeared after the project launched?
You don't know who to call when something breaks?
Small changes take forever because no one understands the code?
You're worried about security but don't know where to start?
What's included
What you get
Everything you need to succeed with your ongoing support project.
Bug fixes & troubleshooting
Quick resolution when things don't work as expected
Security updates
Keep your software patched and protected against vulnerabilities
Performance monitoring
Proactive alerts before small issues become big problems
Feature enhancements
Add new capabilities as your needs evolve
Our Process
Simple, transparent process
From initial consultation to launch, we keep you informed every step of the way.
Assess
Review your current systems and identify any immediate concerns
Plan
Create a support agreement that fits your needs and budget
Monitor
Set up proactive monitoring so we catch issues early
Support
Ongoing maintenance, updates, and improvements as needed
Assess
Review your current systems and identify any immediate concerns
Plan
Create a support agreement that fits your needs and budget
Monitor
Set up proactive monitoring so we catch issues early
Support
Ongoing maintenance, updates, and improvements as needed
Frequently asked questions
What's included in a support plan?
How quickly do you respond to issues?
Can you support software someone else built?
What if I need more hours than my plan includes?
Do you offer emergency support?
Get Started
Ready to transform your business?
Let's talk about your ongoing support needs. Pick the option that works best for you.
Response within 24 hours. No spam, ever.
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